Privacy policy

This Privacy Policy describes how Handymavo (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit handymavo.com, purchase our products, contact us, or otherwise use our services.

Handymavo is operated by Gucheng County Ru-Man Trading Co., Ltd.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with Handymavo, we may collect the following types of personal information:

• Name
• Email address
• Phone number
• Billing and shipping addresses
• Order and transaction information
• Payment-related information
• IP address
• Browser and device information
• Website activity and interaction information
• Customer service communications
• Marketing and communication preferences

Payment information may be processed directly by third-party payment providers. We generally do not directly store complete credit or debit card numbers.

2. How We Collect Information

We may collect personal information in several ways:

Information You Provide Directly:
We collect information when you place an order, create an account, contact customer service, request a return or refund, subscribe to communications, or otherwise provide information through our website.

Information Collected Automatically:
When you visit handymavo.com, certain information may be collected automatically through cookies, pixels, log files, and similar technologies.

Information From Third Parties:
We may receive information from service providers that help us operate our website, process payments, fulfill orders, provide shipping services, prevent fraud, analyze website activity, or provide marketing and other business services.

3. How We Use Personal Information

We may use personal information to:

• Process and fulfill orders
• Process payments and refunds
• Arrange shipping and delivery
• Provide order confirmations and tracking updates
• Manage returns and exchanges
• Respond to customer inquiries
• Provide customer support
• Detect and prevent fraud or unauthorized transactions
• Maintain and improve our website and services
• Analyze website performance and customer interactions
• Personalize your shopping experience
• Send marketing communications where permitted
• Comply with applicable legal requirements
• Protect our customers, business, and legal rights

4. Cookies and Similar Technologies

Handymavo may use cookies, pixels, and similar technologies to operate our website, remember preferences, understand how visitors interact with our services, improve website functionality, and support analytics and advertising activities where permitted.

You may be able to control, block, or delete cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our website.

5. How We Share Personal Information

We may share personal information with service providers when reasonably necessary to operate our business, including:

• E-commerce platform providers
• Payment processors
• Shipping and fulfillment providers
• Customer support providers
• Website hosting and IT providers
• Analytics providers
• Marketing and advertising providers
• Fraud prevention and security providers

We may also disclose personal information when required by applicable law, legal process, court order, regulatory authority, or where reasonably necessary to protect our customers, business, or legal rights.

We do not sell personal information for money. However, certain advertising or analytics activities may be considered “selling,” “sharing,” or “targeted advertising” under some privacy laws. Where applicable, we will provide the rights and choices required by law.

6. Payment Information

Payments made through handymavo.com may be processed by third-party payment service providers.

These providers may collect payment information necessary to process your transaction according to their own privacy policies and security practices.

Handymavo generally does not directly store complete payment card information.

7. Third-Party Services and Links

Our website may contain links to third-party websites or use services operated by third parties.

These third parties may have their own privacy policies and practices. We encourage you to review their privacy policies before providing personal information.

Handymavo is not responsible for the privacy practices of third-party websites or services that we do not control.

8. Data Retention

We retain personal information for as long as reasonably necessary for purposes including:

• Processing and maintaining orders
• Providing customer support
• Managing returns and refunds
• Maintaining transaction and business records
• Preventing fraud and abuse
• Resolving disputes
• Enforcing agreements
• Meeting legal, accounting, tax, and regulatory requirements

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

9. Data Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

10. International Data Transfers

Handymavo operates an online store and may work with service providers located in different countries and regions.

As a result, your personal information may be transferred to, processed in, or stored outside your country or region of residence.

Where required by applicable law, we will use appropriate measures or safeguards for international transfers of personal information.

11. Your Privacy Rights

Depending on where you live and the privacy laws applicable to you, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request a copy of certain personal information
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Opt out of certain targeted advertising, sales, or sharing where applicable

These rights may be subject to exceptions and limitations under applicable law.

To submit a privacy request, please contact service@handymavo.com. We may need to verify your identity before completing certain requests.

12. U.S. Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the law applicable to you, these rights may include access, correction, deletion, data portability, and the ability to opt out of certain uses of personal information for targeted advertising, selling, or sharing.

We will process eligible privacy requests in accordance with applicable legal requirements.

13. Marketing Communications

If you receive promotional emails from Handymavo, you may unsubscribe using the unsubscribe option included in the communication or by contacting us.

Even after opting out of promotional communications, we may continue to send transactional or service-related messages concerning your orders, payments, shipping, returns, refunds, security, or customer service requests.

14. Children's Privacy

Our website and services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has improperly provided personal information to us, please contact us so that we can review the matter and take appropriate action.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or applicable legal requirements.

The latest version will be published on handymavo.com. We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Email: service@handymavo.com
Phone: +86 13093730414

Company Information

Company Name:
Gucheng County Ru-Man Trading Co., Ltd.

Registered Address:
No. 1-221, Group 4, Sanchalu Community, Economic Development Zone, Gucheng County, Xiangyang City, Hubei Province (Registered Address)

Website: handymavo.com
Email: service@handymavo.com
Phone: +86 13093730414