Shipping policy

Thank you for shopping at Handymavo. This Shipping Policy explains how orders placed through handymavo.com are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays may be processed on the next business day. During promotional periods, holidays, or periods of high order volume, processing may take slightly longer.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Estimated Delivery Time

Our typical estimated delivery time after order processing is:

Standard Shipping: 7–15 business days

Delivery times are estimates and may vary depending on your destination, shipping carrier, customs procedures, weather conditions, public holidays, and other circumstances outside our reasonable control.

Shipping Costs

Applicable shipping charges will be displayed during checkout before you complete your purchase.

If free shipping or another shipping promotion is available, the applicable conditions will be displayed on handymavo.com or during checkout.

Order Tracking

When tracking information is available, it will be sent to the email address associated with your order after the package has been dispatched.

Please allow some time for the shipping carrier's tracking system to update.

If your tracking information has not updated for an extended period, please contact us at service@handymavo.com.

Incorrect Shipping Address

Customers are responsible for providing complete and accurate shipping information when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible.

We will make reasonable efforts to update your information before the order is shipped. However, once an order has entered processing or has been dispatched, changes may no longer be possible.

Delayed Packages

Occasionally, packages may experience delays due to:

Shipping carrier operations
Customs processing
Severe weather conditions
Public holidays
High shipping volumes
Incorrect or incomplete delivery information
Other circumstances outside our reasonable control

If your package has not arrived within the expected delivery period, please contact service@handymavo.com with your order number.

Lost or Missing Packages

If tracking indicates that your package has been delivered but you cannot locate it, please check around the delivery location and contact the shipping carrier where appropriate.

If you still cannot locate your package, contact us and provide your order number and relevant tracking information. We will assist you in reviewing the shipment status.

Damaged Packages or Products

Please inspect your order after delivery.

If your product arrives damaged, defective, or incorrect, please contact us as soon as possible and provide:

Your order number
A description of the issue
Clear photographs of the product
Photographs of the packaging where applicable

Our customer service team will review the situation and provide appropriate assistance.

International Shipping

Shipping availability depends on your destination and the shipping options displayed during checkout.

International shipments may be subject to customs inspections, import duties, taxes, or other charges imposed by the destination country or region.

Where such charges are not collected during checkout, they may be the responsibility of the recipient.

Multiple Shipments

Depending on product availability and fulfillment arrangements, items from the same order may occasionally be shipped separately.

If your order is divided into multiple packages, you may receive separate tracking information for each shipment.

Order Changes and Cancellations

If you need to modify or cancel your order, please contact service@handymavo.com as soon as possible.

We will make reasonable efforts to accommodate your request. However, once an order has entered processing or has been shipped, modification or cancellation may no longer be possible.